Privacy Policy

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GMO Research & AI Privacy Policy

Establishment　May 1, 2007

Last Revised Date: April 1, 2026
GMO Research & AI, Inc.
CEO Takehiro Ogita

 

We understand our social responsibility and observe the law related to protection of individual rights and information. We proclaim that we establish the management system of privacy policy for the realization of following policies, and that we make every effort to continuously establish recognizing trends of the newest IT technologies, changes of social request and the alteration of management environment.

 

1. We acquire, use and provide personal information for only the necessary range of accomplishment of our proper research business, employment and personnel management. We do not use the personal information for other purposes beyond the establishment of specific use.
2. We observe the law, guidance established by the government, and other standard related to privacy policy.
3. We cram the management resources matched with the fact of duties by establishing rational safety plan to prevent the risk of leakage, loss, and damage of personal information, and continuously develop the security system of privacy policy. Also, in case of emergency, we correct it promptly.
4. We respond quickly and honestly to complaints and concerns about privacy policy.
5. The privacy policy management system continuously promotes its improvement in appropriate time and with an appropriate method, recognizing the alteration of the environment surrounding our company.

This policy is sent to all of our employees to understand and is placed on our website and brochures for anyone to be able to view.

That is all folks

【Privacy Policy Contact Information】 

□Administrative Headquarter Privacy Policy Inquiry
26 – 1 Sakuragaoka-cho Cerulean Tower Shibuya-ku, Tokyo 150-8512

□InfoQ Privacy Policy Contact Information
Privacy Policy Representative : GMO Research & AI, Inc. Info Q Secretariat
26 – 1 Sakuragaoka-cho Cerulean Tower Shibuya-ku, Tokyo 150-8512
Contact form

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Handling Privacy Policy

1. Name of the company
GMO Research & AI, Inc.
 

2. Name, occupation, division or address of the manager (or agent)
Manager : Privacy Policy Management Representative
Division : Administrative Headquarter
Contact : +81 3 5962 0037
 

3. Privacy Policy Purpose of Use

Classification	Purpose of use
Member information	For collecting survey for research business and providing services
Stock Holder Information	For releasing information to public, sending production of distribution and communication
Company Information	For negotiation and business contact, order receiving and shipping duty, and payment of the bill
Employee Information	For personnel management, duty management, health management and security management

 

4. Sharing personal information with third parties
We do not share our client’s information with third parties except for the cases following:

(1) When you agree

(2) In accordance with law
Example: in case of handling personal information in accordance with the statement such as an arrest warrant issued by court or a lawyer.

(3) When we have difficulty to contact you in case of need of protection of your life, health and property.
Example: in case of sudden illness and other emergency situation, to provide your blood type or contact information of your family to a doctor and nurse.

(4) When we have a difficulty to contact you in case of necessary purpose of public health improvement and bringing up healthy children.
Example: in case of exchanging information of the truant between the relevant organizations to cope with his/her trouble activities cooperating with a consultation office of children, school and medical organizations.

(5) In case of necessity to help national organizations, local public organizations and individuals who received entrustment to promote duties established by law and may be affective after receiving your agreement.
Example: When an agent submits personal information for voluntary research of a tax collector.

(6) In case of entrusting all or part of personal information in necessary range for achievement of purpose of use to promote the business smoothly.
Example: in case of shipping a gift certificate to a member.
 

5. Entrustment of handling privacy policy
We entrust a part of our business to third parties to provide better services to you when we manage our business. We possibly entrust personal information to them. In this case, we choose the parties that are handling personal information properly, and we have them make a decision of necessary matters to have an appropriate management preventing leakage of private information by proper management and observation of secrecy.
 

6. Shared Use of Personal Information

(1) Extent of Shared Use

Our group companies (subsidiaries, parent companies and affiliated companies listed at the following URL: https://group.gmo/en/company-profile/groupinfo/) *The composition of the group is subject to change as a result of new companies being established, group restructuring and other events. Please check the above link for the latest information on the composition of our group companies.

(2) Usage Purposes of Personal Information

Each of our group companies has defined usage purposes of personal information. Information shared among group companies shall be used in accordance with the relevant usage purposes.

(3) Shared Personal Details

Name, address, email address, telephone number, contract details, and other information within the limits of the above usages purposes.
 

7. Request of releasing personal information
You can contact us （listed on this page） in writing to ask for releasing of personal information (notice of purpose of use, releasing, correction/addition/deletion of contents, stop of use or erase, cancel providing to a third party) or disclosure of records provided to third parties. In this case, we will confirm with you and process it in rational period. Our contact information is the following.

 

If you are making the request yourself, please prepare the following identification documents:

(1) Original copy of resident registration certificate or original copy of alien registration certificate (issued within one month prior to the date of the request for disclosure, etc.)

(2) One of the following:

・Copy of driver's license

・Copy of passport

・Copy of health insurance card

・Copy of pension book

・Copy of alien registration certificate

 

If an agent (other than a legal representative) is making the request, please prepare the following identification documents:

(1) Original copy of the applicant's resident registration certificate

(2) Power of attorney

(3) Original seal certificate of the applicant used to create the power of attorney

 

If a legal representative is making the request, please prepare the following documents:

 

(1) Original copy of the applicant's resident registration certificate

(2) Documents proving the legal representative's qualifications (a family register transcript, family register extract, certificate from the family court, or registration certificate, etc., that includes information on the relationship with the applicant and was created within one month prior to the date of the disclosure request)

(3) One of the following:

- Copy of the representative's driver's license

- Copy of the representative's passport

- Copy of the representative's health insurance card

- Copy of the representative's pension book

- Copy of the representative's alien registration certificate

After verifying your identity based on the documents you submit, for those requesting "Notification of Purpose of Use," "Disclosure of Personal Information," or "Disclosure of Third-Party Provision Records," we will send you an invoice for the administrative fee. Please transfer the administrative fee to the bank account specified on the invoice. Please note that the transfer fee will be borne by the customer. The administrative fee is charged for each service disclosed. For those requesting services other than "Notification of Purpose of Use," "Disclosure of Personal Information," or "Disclosure of Third-Party Provision Records," we will respond promptly after verifying your identity.

 

Contents: Administrative fee

Fee: 5,500 yen (tax included)

 

8. Options of providing personal information
It is optional for you to release your personal information. However, in case of lacking of required provisions, we cannot provide each service in proper condition.
 

9. In case of getting personal information with the method you cannot easily recognize.
Cookie is for your convenience to see our website when you re-visit. Therefore, it doesn’t hurt your privacy or damage your computer. We are using SSL (secure socket layer) for the place to put your personal information on our website. We also have firewall settings for protecting information on our website. However, please understand that we cannot guarantee the perfect security, because of the character of internet communication.

 

10. About Microsoft Clarity

We use Microsoft Clarity, provided by Microsoft, to analyze our website and your activity and characteristics on the website.

Microsoft Clarity collects information such as your mouse movements, click locations, and scrolling status on the website.

Microsoft Clarity uses cookies to collect data.

The data collected by Microsoft Clarity is not used to identify individuals. For more information about Microsoft Clarity, please visit their website.

 

Microsoft Clarity Terms of Use

https://clarity.microsoft.com/terms

Microsoft Privacy Statement

https://privacy.microsoft.com/ja-jp/privacystatement

 

11. About the authorized privacy policy organization
There are no organizations we join.

 

12. Measures Taken for the Secure Management of Retained Personal Data

(1) Formulation of Basic Policy

To ensure the proper handling of retained personal data, we have formulated a "Personal Information Protection Policy" that includes "Compliance with Relevant Laws and Guidelines," "Contact Point for Questions and Complaints," etc.

(2) Establishment of Regulations Regarding the Handling of Retained Personal Data

For each stage of retained personal data, such as acquisition, use, storage, provision, deletion/disposal, we have formulated personal information protection regulations regarding handling methods, responsible persons/personnel, and their duties.

(3) Organizational Security Management Measures

① We have appointed a person responsible for the handling of retained personal data, clarified the scope of employees who handle retained personal data and the retained personal data handled by those employees, and established a reporting and communication system to the person responsible when we identify facts or signs of violations of laws or handling regulations.

② We conduct regular self-inspections of the handling status of retained personal data, and also conduct audits by other departments and external parties.

(4) Human Resources Security Management Measures

① We conduct regular training for employees on points to note regarding the handling of retained personal data.

② All employees are required to submit a confidentiality agreement, including one regarding retained personal data.

(5) Physical Security Measures

① In areas where retained personal data is handled, employee access is controlled, and restrictions are placed on the equipment brought in. Measures are also taken to prevent unauthorized access to retained personal data.

② Measures are taken to prevent theft or loss of equipment, electronic media, and documents handling retained personal data. Furthermore, measures are taken to ensure that retained personal data cannot be easily identified when such equipment, electronic media, etc., are carried, including within the workplace.

(6) Technical Security Measures

① Access control is implemented to limit the scope of personnel and the personal information databases they handle.

② Mechanisms are in place to protect information systems handling retained personal data from unauthorized external access or malicious software.

【Privacy Policy Contact Information】

Administrative Headquarter Privacy Policy Inquiry
26 - 1 Sakuragaoka-cho Cerulean Tower Shibuya-ku, Tokyo 150-8512

InfoQ Privacy Policy Contact Information
Privacy Policy Representative : GMO Research & AI, Inc. Info Q Secretariat
26 - 1 Sakuragaoka-cho Cerulean Tower Shibuya-ku, Tokyo 150-8512
Contact form